Users with the Faculty/Staff and Front Desk Agent roles will find helpful articles and videos here with best practices and instructions for using the calendar, lobby, scheduler, and more.
Appointment Details Appointment Details are accessible in various locations as you work with students including the Group Calendar, Student Lookup: Meeting History, and inside the
Canceling and Rescheduling Appointments Canceling an AppointmentOn the group calendar, click on the appointment you would like to cancel. This will open the Appointment Details
This ConexED Tech Take presents the Moderator Lounge feature of the Virtual Lobby. The video demonstrates how to navigate between the Lounge and Lobby, what the numbered buttons and alerts indicate, and how to use keystrokes to notify moderators of messages and link to student chats and other Lobbies.
Meeting Notes Privacy Levels The Notes and Reason Codes tab of a student’s Appointment Details offers several levels of privacy for notes. Privacy LevelsPublic: Notes
Persistent Presence Persistent Presence is a feature for continually displaying the moderator video feed in all breakout rooms simultaneously for increased accountability and engagement. FAQ Q: