Appointment Details
August 9, 2022
Appointment Details Appointment Details are accessible in various locations as you work with students including the Group Calendar, Student Lookup: Meeting History, and inside the
Staff and Faculty User Guides
Users with the Faculty/Staff and Front Desk Agent roles will find helpful articles and videos here with best practices and instructions for using the calendar, lobby, scheduler, and more.
Canceling and Rescheduling Appointments
August 9, 2022
Canceling and Rescheduling Appointments Canceling an AppointmentOn the group calendar, click on the appointment you would like to cancel. This will open the Appointment Details
ConexED Lobby FAQ
August 9, 2022
ConexED Lobby FAQ What is the best way to start a private meeting with a student via the ConexED Lobby?Select the Lobby option on the
Creating Office Hours
May 28, 2021
Creating Office Hours How Faculty and Staff Create Their Office Hours in ConexEd using the Office Hours & Settings Tool Office hours are the basis for
Deleting a Whiteboard
August 4, 2022
How to delete a Whiteboard in the Document Library within your ConexED user panel, which will delete it from your video meeting space.
Faculty/Staff Support and FAQ
August 4, 2022
Common questions that students ask Faculty/Staff.
Lobby Handoffs
August 4, 2022
This ConexED Tech Take presents scenarios for seamless handoffs between student service groups using the Virtual Lobby.
Lobby Moderator Lounge
August 8, 2022
This ConexED Tech Take presents the Moderator Lounge feature of the Virtual Lobby. The video demonstrates how to navigate between the Lounge and Lobby, what the numbered buttons and alerts indicate, and how to use keystrokes to notify moderators of messages and link to student chats and other Lobbies.
Locked Lobbies
August 4, 2022
Managing Locked Lobbies ConexED Group Users with the Front Desk Agent role and above can see when a student is waiting in a locked lobby.
Meeting Notes Privacy Levels
June 3, 2022
Meeting Notes Privacy Levels The Notes and Reason Codes tab of a student’s Appointment Details offers several levels of privacy for notes. Privacy LevelsPublic: Notes
Persistent Presence
June 3, 2022
Persistent Presence Persistent Presence is a feature for continually displaying the moderator video feed in all breakout rooms simultaneously for increased accountability and engagement. FAQ Q:
Request a User Role Upgrade
August 16, 2021
Request a User Role Upgrade When you log in to ConexED for the first time, your role may have already been assigned; however, if you
The ConexED Calendar
August 4, 2022
This ConexED Tech Take presents the updated ConexED Calendar with new features for identifying Office Hour locations and creating group meetings.