Staff and Faculty User Guides

Users with the Faculty/Staff and Front Desk Agent roles will find  helpful articles and videos here with best practices and instructions for using the calendar, lobby, scheduler, and more.

Appointment Details

Appointment Details​ Appointment Details are accessible in various locations as you work with students including the Group Calendar, Student Lookup: Meeting History, and inside the

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Creating Office Hours

Creating Office Hours How Faculty and Staff Create Their Office Hours in ConexEd using the Office Hours & Settings Tool Office hours are the basis for

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Lobby Handoffs

This ConexED Tech Take presents scenarios for seamless handoffs between student service groups using the Virtual Lobby.

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Lobby Moderator Lounge

This ConexED Tech Take presents the Moderator Lounge feature of the Virtual Lobby. The video demonstrates how to navigate between the Lounge and Lobby, what the numbered buttons and alerts indicate, and how to use keystrokes to notify moderators of messages and link to student chats and other Lobbies.

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Locked Lobbies

Managing Locked Lobbies ConexED Group Users with the Front Desk Agent role and above can see when a student is waiting in a locked lobby.

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Meeting Notes Privacy Levels

Meeting Notes Privacy Levels The Notes and Reason Codes tab of a student’s Appointment Details offers several levels of privacy for notes.   Privacy LevelsPublic: Notes

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Persistent Presence

Persistent Presence  Persistent Presence is a feature for continually displaying the moderator video feed in all breakout rooms simultaneously for increased accountability and engagement.   FAQ Q:

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The ConexED Calendar

This ConexED Tech Take presents the updated ConexED Calendar with new features for identifying Office Hour locations and creating group meetings.

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