To become a ConexED Appointment Master, it will be important to be able to manage the appointments on the calendar beginning with how to reschedule and extend appointments. In a group, anyone with the Front Desk or Staff role can reschedule or extend an appointment on their own group calendar without first cancelling the appointment and recreating it via the student lookup method. This lesson shows you how.
Unit 2 Lesson 1
Rescheduling Appointments (Video, 2 minutes)
Watch this video to see how front desk agents and those with the faculty/staff role and above reschedule appointments on their group calendar.