ConexED Role Types and Access

ConexED uses role-based administration. One’s role determines one’s level of access to meeting archives, department settings, and group customization tools. A short description of each role’s level of access is as follows:

ConexED Administrator

  • ConexED Admins have access to all settings, reports, appointment management, meeting archives, chat histories, and data and analytics for all departments, groups, and users.

Department Director

  • Department Directors have access to their department settings, reports, appointment management, archives, chat histories, data, and analytics for their specific department(s) and the groups and users in their department(s).

Group Manager

  • Group Managers have access to group customization settings, reports, appointment management, archives, chat histories, data, and analytics for their specific group(s) and users within their group(s). 

Faculty/Staff

  • Faculty and staff have access to their own scheduler and profile settings, reports, appointment management, archives, chat histories, data, and analytics for their own meetings.

Front Desk Agent

  • Front Desk Agents have access to the calendar in their group(s) and to student lookup for making appointments and to appointment details for cancelling appointments, extending appointments, and checking-in/checking-out students. 

Student

  • Students have access to the Student Support Directory, their profile and calendar settings, and to the archives and chat histories for their own meetings.

     

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